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Martin Butler

Motivational Speaker Martin Butler
  • Expert International Conference Speaker on The Modern Customer.
  • Educates audiences and businesses on 'How To Win The War For The Modern Customer'.
  • A born retailer his latest book is called 'It's Not About Us, It's All About Them'.
  • ...

Martin Butler

Motivational Speaker Martin Butler
  • Expert International Conference Speaker on The Modern Customer.
  • Educates audiences and businesses on ‘How To Win The War For The Modern Customer’.
  • A born retailer his latest book is called ‘It’s Not About Us, It’s All About Them’.

Martin Butler us a highly popular speaker, lecturer and thought leader whose expertise lies in educating leaders in business, corporations and conferences on how to work with the modern customer.

Born into retailing, Martin Butler knows what it takes to succeed when it comes to the modern customer. As an entrepreneur, a marketer, and more recently author, lecturer and high-end consultant, Martin has worked with many world-famous names and spoken to many thousands in conferences, business schools and masterclasses. His conference keynote speeches on customer loyalty and sales expertise transcends across all retail orientated sectors from the traditional business – the shop floor, to online and retail banking. In 2015, Martin was guest author writing about the modern customer in ‘Retail Banking’ by Anna Omarini of the Bocconi University and Business School, Milan.

Speaking

Martin’s Customer Service orientated keynote is titled ‘Winning the War’.
Always fascinating, always entertaining. Audiences always enjoy learning from and being inspired by his global research findings – always finding something to take back to their own organisations to help them win the war for the modern customer.From Melbourne to Mumbai, UK to UAE, New Zealand to New York.

From keynotes to business schools, Martin has spoken at events on every continent and is the bestselling author of international titles:

  • ‘People don’t buy what you sell’
  • ‘The art of being chosen’
  • ‘It’s not about us, it’s all about them’

Martin Butler is available for corporate and conference speaking bookings via Promotivate Speakers Agency Europe’s London office: T. +44 2078711829 or through the Promotivate website.

Biography

Client Testimonials

"When Martin Butler addresses his audiences it’s not a presentation as much as an interaction – a high-energy sharing of real-life stories and insight, gleaned from years of experience, and expressed with wit and humor, that immerses audiences in the lessons of high-performance retailing. Martin knows the store from 'both sides of the till'. He knows what makes a store work (or not). And best of all, he knows how to communicate it in a way that delights, inspires, and is remembered."

"Martin Butler is the 'real deal' when it comes to retail, innovative thinking and leadership. His knowledge of retail is totally authentic and he has accumulated a significant set of unique experiences, which he shares in a dynamic, informative and thought provoking way....!"

"Martin Butler's keynote stimulus session was just that...and not at all what the audience had anticipated! A refreshing and informed view of the issues facing the 'high street' and the ways in which good leaders are addressing these. Martin was provocative by challenging the audience to adopt some of the best traits in their own work and to never dismiss the opportunity to seize the moment to effect positive change. A great speaker who left a lasting, positive impression on the audience."

“Martin Butler has a great way of getting to the heart of an issue - using passion, he communicates his insights, experiences and unique perspective to drive his point home. He can literally wake the audience up with his interactive style of presentation, his funny anecdotes and challenging comments. Martin always delivers his message ensuring the audience goes away with the key lessons fully understood.”

“Working with Martin Butler has been a lot of fun and very rewarding for New Look. He has helped us put customers back at the heart of the business and develop a much clearer understanding of what our brand stands for ...and why customers will choose New Look. Changing a corporate mindset is never easy but Martin has become thoroughly engaged at all levels of the business, particularly at the key customer interface with our 20,000 employees in stores. His enthusiastic, engaging and challenging style has been key to delivering this change which has set us up for future growth and success.”

"I defy anyone not to have seen Martin Butler and change something about their approach to business...”

“The audience was spellbound by his presentation and the buzz it created. Martin really delivered and we were delighted he was able to join us.”

“Wow what a show! Energy, insight, great passion. Martin really got the audience buzzing and he’s got a fantastic story to tell. I thoroughly enjoyed it.”

Client Testimonials

"When Martin Butler addresses his audiences it’s not a presentation as much as an interaction – a high-energy sharing of real-life stories and insight, gleaned from years of experience, and expressed with wit and humor, that immerses audiences in the lessons of high-performance retailing. Martin knows the store from 'both sides of the till'. He knows what makes a store work (or not). And best of all, he knows how to communicate it in a way that delights, inspires, and is remembered."

"Martin Butler is the 'real deal' when it comes to retail, innovative thinking and leadership. His knowledge of retail is totally authentic and he has accumulated a significant set of unique experiences, which he shares in a dynamic, informative and thought provoking way....!"

Read More
Reaching Out For Customers
Reaching Out For Customers
Martin Butler - Attendee Feedback from World Retail Congress Afric
Martin Butler - Attendee Feedback from World Retail Congress Afric
2016 Keynote Highlights: World Retail Congress - Customer Focus Keynote
2016 Keynote Highlights: World Retail Congress - Customer Focus Keynote

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