International expert on Change Management, Culture Renewal, Customer Experience and Retail
Europe
Ireland
Alan O’Neill is the managing director at Kara, a company that offers support to businesses across the globe with regards to challenges faced with regards to growth strategies. In so doing, they offer practical, commercial, and relevant solutions that add long term value to your business.
Common referred to as “The Change Agent”, Alan O’Neill, who hails from Ireland, has garnered over thirty years’ of experience ranging from the board room to front line support. He has given support to numerous iconic brands and helped them achieve amazing results. The blue-chip companies that have thus far been recipients of his amazing work ethic and knowledge include those in the financial services, industrial, hospitality, telecom, tourism, and retail sectors, to name but a few.
Someone who has facilitated change in multi-billion euro businesses and achieved amazing results, Alan O’Neill has a vast experience with regards to what it takes in order to drive changes in any business. From the top brass right down to the bottom. One such example is Selfridges which, with his aid, has managed to become not only the best but also the most profitable, department store on the globe when profit is determined per square meter. The changes Alan O’Neill brings about are based on a strong business model combined with a high-performance culture.
Amongst his success stories, Alan O’Neill includes the likes of Kizad, Nissan, Pepsi, Xerox, and Symantec, to name but a few. He is of the belief that organisations should focus on company culture while uncomplicating business practices, keeping an eye on the target, understanding the complexities of a changing world, and keeping the basics in mind.
Besides his vast business acumen, Alan O’Neill is regarded as a trusted mentor of many chief executives and board members. He has a reputation for simplifying, being down to earth, and providing practical solutions that are imminently implementable.
The author of the bestselling ‘Premium is the New Black: Put the customer at the heart of your decision-making’, Alan O’Neill also writes for various publications. One of these is a weekly advice column published in Ireland’s leading business newspaper the Sunday Independent as well as for Gulf News.
A high-performance culture, customer service, retail, and change management expert, Alan O’Neill, as a conference speaker, takes the time to understand the needs of, challenges faced by, and expectations of his audience. Energetic and passionate, he leaves audiences motivated and ready to face the challenges that are relevant to them.
Speaking Topics
“We’ve invited Alan to speak on several occasions. If I had to do them all over again – I’d call Alan.”
“Alan is very commercial and gave practical, sound advice that truly inspired and motivated our people.”
“With no fluff, Alan made efforts to get to know us. That’s what made our partnership work.”
"We put it up to Alan to deliver a keynote that would really help our members be more professional. He was excellent and we now want to roll it out to the rest of our members."
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Europe
