Frank Bunge, Global After Sales Services Director for Leica Microsystems, is responsible for the companies after sales business. His role sees him in charge of all service related initiatives and project driving after sales. This is part of the company’s corporate breakthrough initiative with regards to quality and growth.
Frank also heads the company’s remote service program that is focused on optimizing customer satisfaction as well as reducing the lifetime costs of equipment. A major part of his focus is on increasing efficiency and the company’s profitability. The master degree in economics earned from the University of the Army in Germany has certainly been put to good use.
Frank is a speaker who is able to clarify the challenges and pitfalls encountered in business, adding his take on things, while engaging audiences at the same time. His experience garnered over years in the industry is shared, as well as his solution finding process.
Frank speaks and presents in either German or English.