Kevin Kelly advocates the need to recognise and adapt to change to be successful. “Everything is changing. But one thing remains the same. Customers need our attention. The teams that serve our customers need attention. Indeed we need attention!”
We are living in the “attention economy” where information is abundant and attention in scarce supply. Research indicates that the average attention span of a human being is 8 seconds – yes, getting your sales points across in an attention deficit market is the ultimate challenge.
Meanwhile giving attention may represent a businesses greatest opportunity. Research shows people would rather have attention than money. For the past three decades, Kevin Kelly has surfed these waves of change and advised some of the top brands on the planet to sell and excel in changing times. Kevin understands these challenges more than most having sold across cultures and industries over the years.
Born into a business family, Kevin began his sales apprenticeship in the family shop in the West of Ireland at the tender age of six.
Very soon he became aware of the power of attention – different types of attention! Barely able to see over the counter, he entertained customers a multiple of his age that were happy to tell their life story or at least that’s how it felt. Then there were others who just couldn’t get served quick enough so they could get on with their daily chores.
He quickly understood what type of customer wanted swift execution and which one wanted a counselling service!
This upbringing and associated learnings were the catalysts for his subsequent career in sales and marketing. On graduating with a Marketing degree, Kevin consistently broke sales records in each of the companies he worked for, culminating in him being continuously head hunted. Finally, in 1990, Kevin honoured his entrepreneurial DNA and set up his own company, Advanced Marketing.
The company dedicated itself initially to increasing the sales of small and medium businesses, in addition to exhaustively researching the area of personal and business potential. In 1996, Kevin committed to writing a Best Selling book on motivation, the first of its kind on the Irish market. “How? When You Don’t Know How” became a mega-bestseller.
Kevin learned a very valuable lesson in terms of selling and execution: knowledge may give you enough reasons not to act but Do! it anyway, and be prepared to end up in a place you recognise and accept as better than your starting point. This book became the foundation on which he built his international speaking career. Since then he has written four more books
Staying true to his Irish roots, Kevin is a master storyteller who has worked around the world with Fortune 500 companies and prestigious associations like the Million Dollar Round Table. Kevin’s keynotes consistently deliver an interactive conversation that engages, informs, inspires and empowers attendees with a toolbox of invaluable takeaways.
Kevin Kelly knows the challenges and joys of the sales profession more than most having sold across industries and cultures all his life. He packs 25 years plus of energy, enthusiasm and results into his keynotes
Leverage your sales with the power of attention.
The sales environment has changed – more often than not several people have an influence on the buying decision eg purchasing, IT, department head, digital etc.
The sales role has also evolved from a transactional focus to consultative. Buyers want trusted advisors, not product reps.
Meanwhile, with attention spans shortening and competition increasing, making your message stick is a massive challenge.
But amidst all the changes, one thing remains the same –any successful sales campaign has to be based on one key building block – delivering quality attention to customers and co-workers. Attention is the most powerful sales drug in the world with no side effects.
So no need to tear up the book and rewrite the rules, the basics are and will always be the same – authentic attention guarantees engagement which guarantees sales.
Kevin Kelly understands the challenges more than most as over the past two decades he has sold cross cultures and across industries. He intimately understands the power of ‘Attention’ to engage customers and convert them into advocates.
Adopting Kevin’s ideas around how a business gives and gets attention will empower attendees to develop a winning story, connect and close more sales and have the inspiration and perseverance to drive the business forward.
What the market is demanding – how to benchmark off World Class Sales Organisations?
The three keys to a successful Sales Campaign:
The sales environment has changed –A leader must collaborate across departments to make that sale. Sales is truly a team sport. In line with the emergence of the uber informed customer, the sales role has evolved –as a leader you need to develop trusted advisors, not order takers.
Meanwhile, with attention spans shortening and competition increasing, enabling the message to stick is a massive challenge. You must upskill your team with the tools necessary to persuade.
Finally, in this changing and tougher sales environment leaders have to work harder to recruit and retain top sales personnel.
But amidst all the changes, one thing remains the same –any successful sales campaign has to be based on one key building block – delivering quality attention to customers and your sales team. Attention guarantees customer and employee engagement.
Kevin Kelly has sold cross cultures and across industries – he understands the power of ‘Attention’ to engage customers and collaborate within a team and ultimately sell more
Adopting Kevin’s ideas will empower attendees to develop an inclusive winning story and have the inspiration and perseverance to drive the team to sales success.
Learn why Sales is now a team sport and why you should recruit on attitude, not aptitude. Learn why leaders must “mind the gap” – the integrity gap to truly motivate their team. Learn to benchmark off best practice in World Class Sales Organisation. Learn how to truly pay attention and how a sales person’s script should be dictated by what they see not by what you have prepared. Learn the one secret to breaking sales records across industries. Learn how salespeople can convert customers into advocates. Learn how to develop a compelling narrative with your team using Kevin’s HERO framework. Learn how one leader used creating a compelling inclusive vision to drive internal customer engagement and create a $1 billion business.
3. The Xceptional Communicator
(Keynote/ Half Day or full day Masterclass.)
We are living in a new era. In our hyper-connected world, more and more people have never felt so disconnected. Your target customer/employee are potentially distracted, low on trust, disengaged and vulnerable.
Meanwhile, AI has been a great equaliser allowing everyone access to knowledge instantaneously. Knowledge is no longer a differential.
It is time for a new approach – more CCO – Chief Caring Officer and less CEO – Chief Executive Officer.
Xceptional Communication does not require you to be the next JFK – only the best possible version of yourself.
Kevin Kelly the ‘Sales Accelerator’ is available to speak at conferences and companies worldwide with the PROMOTIVATE™ Speakers Agency. Please contact us from our website here for availability and fee details.
"Energetic, dynamic and curiously captivating. 75minutes disappeared in a heartbeat with Kevin engaging a multi-cultural group of sales and business distributors from across EMEA, challenging and inspiring them to think differently. His messages were absolutely on point and perfectly in sync with our own priorities, I could not have hoped for a better or more aligned finish to a great meeting!"
"The feedback from the teams on Kevin ‘session have been all very positive. He did a great job, engaging the audience and bringing a high level of energy delivering an impactful message. I personally shared the same feedback as well as our European VP JL Procaccini."
“Kevin has unbelievable energy and enthusiasm. His positive thinking is infectious and entertaining. Kevin take on sales motivation is different”
"We asked Kevin to handle the coveted spot of closing out our MDRT Experience meeting in Seoul, Korea this year. Kevin gave the audience an abundance of energy, enthusiasm and practical take-away messaging that our members can immediately apply to their lives. I would definitely urge any organization to consider utilizing Kevin Kelly on their program."
“My expectations for Kevin’s presentation were extremely high and even at that, he exceeded every hope I had when I invited him to speak to our retail sales team. I have never witnessed a room full of people hanging on one person’s words for such a length of time. Kevin has a true & rare talent and the feedback so far has been extremely positive and the team is most energetic. I am confident that even the most cynical and unmotivated person could not have helped but be inspired in some shape or form. Most enjoyable & beneficial, Go raibh mile maith agat.”
"Working with Kevin on our Xceptional Execution Video series was a fantastic experience. He is passionate, committed, creative and cooperative. The feedback was excellent. Meanwhile his 92.5% speaker satisfaction rating at the World Partner Conference in July 2015 speaks for itself."