Pam Warren’s keynote speech delivers a motivating strategic message about overcoming the odds. Her years of leadership experience shine through in a carefully crafted speech that will inspire, uplift, energise and get the audience thinking. She shows how with teamwork, grit, determination and heart you can take on a challenge, however big or small.
Pam had her life turned on its head when she was involved, and seriously injured, in the Paddington Rail Crash. Two trains collided head on at a combined crash speed of 130mph and a fireball ripped through coach H – the coach Pam was on.
31 people were killed, and 227 were taken to hospital – Pam amongst them. Her injuries were so severe that she wasn’t expected to pull through. Not only did she pull through, she underwent scores of operations to help rebuild her badly burned body and endured wearing a plastic mask over her face for 23 hours of each day over the ensuing 18 months. She became the public face of the disaster – ‘the lady in the mask’.
Following the crash, Pam became the leading spokesperson for improving rail safety. Her battle saw her lock horns with rail management executives and government ministers – eventually bringing down Transport Secretary Stephen Byers MP for lying in the House of Commons. She was dubbed a trouble maker, but in fact her tenacity helped bring about massive changes in rail safety.
Many years on, having suffered a turbulent recovery process which has left a legacy of mental and physical scars, Pam no longer regards herself as a victim – she is a survivor. She uses her experiences to help others who have been affected by disfigurement or burns and has become an inspiration to many.
Building on her skills as a businesswoman, running a successful survivors group and a national campaigner she has now retrained as a Professional Speaker and is a proud member of the Professional Speakers Association UK, Global Speakers Network and Global Speakers Federation. She has also worked in a variety of other roles with the likes of BBC Radio Berkshire and is an ambassador for The Scar Free Foundation and the Children’s Burns Research Centre.
Her 5 star acclaimed autobiography, From Behind the Mask, was published in 2014 and sales continue to grow as more readers seek to know the background to her resilience, courage, and perseverance. Pam has won many awards to present day since 1999 including: Woman of the Year Frink Award 2001, Unison Bob Cotton Award 2001 and the Sue Ryder Women of Achievement Award 2015. Most recently Pam has starred in an episode of the BBC1’s new programme: “Going Back Giving Back” and CBS Reality programme: “The Day I Should Have Died”.
By sharing her experiences and the lessons she has learnt from before, during and after the train crash Pam inspires people to tackle their own obstacles or challenges in a smarter way. She uses personal examples of how to overcome seemingly impossible odds and she does so with honesty, warmth and wisdom that captivates her audiences.
Throughout her talk she is clear that there is nothing unusual or special about her. She is exactly the same as those she speaks to. Fate simply challenged her in an exceptional way and she was equal to the task. It is this knowledge she passes onto her listeners for them to use without having to experience the same level of trauma. To think smarter, think bigger, think wider, to think beyond.
Pam has been invited to speak at conferences, luncheons, theatre events and community events and some of her clients include Henley Business School, Women of the Year Awards, Alnwick Playhouse, CIRAS, UK Rail Safety Summit & Thames Valley Business Expo, the Office Rail Regulator, South Central Ambulance Service, Flytoget Norway, PSA South Africa, Department of International Trade.
Speaking Keynotes In Detail
1. Conquer Your Problems by Thinking Like a River
Audience: Directors, executives, senior management, project managers
We live in a highly competitive world. Time is of the essence and a luxury most of us can’t afford. So when a problem with a project, client or product arises, the inclination is to power through and find a way to “make it work.”
But this thinking can be a recipe for disaster. Problems aren’t always something to be overcome – sometimes they appear because you are on the wrong path. And ignoring the danger signs because of a deadline can result in catastrophic loses and murky accountability.
As a former financial advisor Pam talks the talk of business. She understands the pressure to deliver. But she also lives the life of someone who was almost killed by a culture of expediency. This inspirational topic has a clear message for anyone who is in a leadership role, deals with clients or manages products and projects.
Conquer your problems by thinking like a river.
2. Don’t Stand Still – The Benefits of Re-Invention
Audience: Directors, executives, senior management, project managers
When you have a great product and sales are coming in it is easy to sit back and think you have made it. Complacency can become a factor which can lead to you losing your competitive edge or unique sales position and profitability.
Pam took her start-up company to a 1.5 million turnover company in 6 years. She shares her knowledge on how to keep evolving a business to stay one step ahead of competitors. How to come up with new ideas and keep developing them to ensure continuity. Her soft skills learnt while running an 81 strong survivors group that successfully achieved their goals is invaluable, illustrating how keeping a workforce on-side and everyone pulling in the same direction benefits all.
3. Home / One Person Can Make a Huge Difference
Audience: General Public
Based on Pam’s YouTube series of the ‘Advice for Life’ Pam describes and explains the fundamental mental shifts she underwent having almost died. The new way she looks at life and how she used these new views and beliefs to change her actions.
She shows how her altered ethics can affect other people in a positive way which in turn causes positivity to rebound and enrich her own life. Health is better, happiness is increased and contentment is tangible.
4. Tenacity Wins
Life is always throwing challenges and obstacles in our path. Learning from them when they occur and embracing the future is key to moving on to a brighter future.
Pam uses her experiences from her recovery after the train crash and her ongoing battle with PTSD to relate how she uses the lessons she has learnt to build a far better, more rewarding and often exciting life.
5. Work with the Public to Achieve Results
Audience: Public service employees, senior management, politicians
We are all members of the public. So an “us vs. them” attitude is not only unnecessary, it makes everyone’s life harder.
It’s amazing how the simple act of listening can break down obstacles and lead to positive change. Pam uses the story of how she helped transform the UK rail industry as an example of how resistance to change and bureaucratic inertia actually worked against the public good by turning every discussion into a fight. And then how she was able to overcome this and help make the UK system one of the safest in the world.
6. Safety by Design
Audience: Public safety officials, engineers, designers, executives, management
Safety is the most important element of any design or process. Companies that embrace and promote a culture of continuous safety improvement make it a part of their DNA – influencing every decision.
Pam’s experience which helped create transformative change within the UK rail industry explores why safety needs to be the number one consideration. She does this by showing what the consequences can be if safe design becomes a secondary feature of a product, service or process.
To book or enquire about the availability of Pam Warren to give a talk to your organisation contact ProMotivate™ Speakers Agency in London on +44 (0)2078711829.
“Pam Warren was our special guest at our annual staff awards, The AMBIES, held at Pinewood Studios, Buckinghamshire. Pam gave a very moving account to our invited guests, of how she survived the Paddington rail disaster in 1999. She then presented certificates and awards to many of the staff who had been shortlisted and who had won in their categories. Pam is a truly inspirational individual who made our event very memorable for all who attended.”
"Pam’s story is quite remarkable. The amazing grit and determination Pam found within herself to overcome her challenges after the Paddington rail crash were truly inspirational. Her talk was incredibly moving not only because it connected on an emotional level, but her strategies for coping with change are useful and easily applied to day to day issues. Life is often unpredictable, and now more than ever we seem to be encountering change and turbulent times. My personal takeaway from Pam’s talk is that no matter what challenge presents itself, there is a strategy to cope with it."
"I have had the pleasure of working with Pam over the past five years, at various stages of our research programme focussing on the psychology of disfigurement. Pam’s input into this project has invariably been timely, comprehensive and enthusiastic. She has contributed hugely to our work through her perceptive insights and objectivity. Pam’s ability to communicate to a variety of audiences has been essential to the effective dissemination of our work. We will definitely be calling on her services again in our future research."
“Pam’s talk was very, very inspiring. It raised awareness of how system issues, safety issues affect people. Not just one person but also the people around them. It was really motivational in terms of what I do for a living.”
“I listened to Pam’s 30 minute talk and must say it was absolutely inspirational. It’s not often you get to speak to someone in an arena like this and it was really motivational - thank you.”
"The one thing that stood out from your/Pam’s talk was how powerful it was......Pam gives a very frank and honest account of what it’s like when we as a railway industry doesn’t get it right. There’s no report or document out there that would express it in the same way as Pam does."
"Pam’s presentation was incredible and had the audience fully focused. You could hear a pin drop it was that powerful. Having spoken to members of the audience I now know that this unique and inspiring talk has stayed with them. I would recommend Pam to any conference if inspiration, hope and drive is what you’re looking for."