Renato Mosca

Renato Mosca

• Luxury and retail specialist, leadership and sales development
• Founder and senior partner of Training Luxury
• Regular lecturer at various business schools and universities
• Published author

Renato Mosca, a graduate in Political Sciences from the University of Oriental Studies in Napoli, Italy, has 25 years of experience working with some of the world’s top companies in various fields such as retail, luxury, pharma, and consumer goods. He has delivered speeches in over sixty countries in five different languages.

Throughout his speaking career, Renato Mosca has worked with numerous companies such as Apple, Bulgari Hotel, Dior, Dolce & Gabbana, Gucci, L’Oréal Luxury Div., Prada, Rolex, Saint Laurent, Sephora, Versace, and Watches of Switzerland. He has also trained the management of high-profile companies like Novartis, Varilla, Schneider Electric, Pfizer, Mercer, and Credit Agricole.

Renato Mosca is a certified trainer and coach in LEGO® SERIOUS PLAY®, Predictive Index (PI), and Transactional Analysis 1o1. He is a regular lecturer in luxury and retail management at prestigious institutions, including the University of Barcelona, Toulouse Business School, IED Barcelona, IESEG of Paris, University Cattolica in Milan, Rikkyo University of Tokyo, IUM of Monaco, Ecole of Management of Grenoble, IESE, and Eserp Business School of Barcelona.

As a result of his multicultural experiences, Renato Mosca naturally embraces people from different cultures. He has also contributed to the non-profit handbook ‘100×100 Business vs Corona-Virus’ and wrote a chapter titled ‘Selling Ceremony and the HR Factor’ in Emanuele Sacerdote’s book ‘Realization’.

Renato Mosca – Speaker

Renato Mosca is a skilled public speaker who has addressed numerous companies in various sectors across the globe. He uses real-life examples in his delivery style that inspire reflections and replicable actions that participants can implement. Renato resides in Italy and is proficient in English, French, Italian, Catalan, Portuguese, Spanish, and Japanese.

Speaking Topics

• THE POWER OF HUMAN TOUCH: Consumer behaviour is changing rapidly. Companies must prioritize their customers by offering control and customization. The pandemic has increased the need for companies to create memorable experiences for their customers. To achieve this, companies must go beyond providing products and services and explore the latest best practices for customer experience. Retail teams must focus on building relationships with customers by combining human elements with technology. Companies must adapt and offer a personalized approach to stay ahead and build lasting relationships with their customers.
• MAKING THE CUSTOMER THE HERO OF YOUR COMPANY: SEDUCING CUSTOMERS WITH STORYTELLING: The talk will explore the art of storytelling in the luxury industry. You’ll learn how to create compelling stories that entice customers and reinforce a company’s core values. Storytelling is a critical component in driving business growth, and you’ll discover techniques that transport customers to an emotional dimension and create a lasting impression.
• UNDERSTANDING LUXURY CUSTOMERS: To thrive in the luxury industry, it’s crucial to understand luxury consumers’ unique behaviours and expectations. At an upcoming conference, we’ll explore the profile of the luxury customer, analyse their repeated behaviours, and examine the impact of social media on the perception of luxury. Participants will gain valuable insights into customer behaviours and learn key strategies for targeting the luxury market.
• TRANSFORMING RETAIL: THE ENTREPRENEURIAL MANAGER: Digitalization and omnichannel are buzzwords in today’s business world. The ongoing Covid-19 pandemic has made digital transformation necessary for many companies. However, to transform your organization, you need to focus on people and not just processes. Sales teams need to adapt to the new digital reality and embrace a growth mindset. As a leader, you need to create the right conditions for your teams to perform in this new scenario. Focus on developing an entrepreneurial mindset and using technology to your advantage to meet evolving customer needs and succeed in this new digital world.
• UNDERSTANDING LUXURY CODES: This talk offers a comprehensive overview of the luxury industry on an international level. It covers the healthiest sectors, identifies luxury customers, and explores how leading companies have applied efficient product structures. Participants will learn about traditional luxury codes and new ways to engage consumers in a constantly evolving market.