With a history of over 25 years in C-level management in leading global manufacturing countries, Rik Vera’s tools have always combined extreme customer centricity, technology, changing the status quo, and changing business models where needed to better serve customers. And, to top it all, he believes in doing so in a sustainable and future proof way.
The years between 2010 and 2015 saw Rik Vera coaching, advising, and assisting large technology companies.
Rik Vera has, since 2010, travelled to countries across the globe. He delivered over 1,000 highly rated keynotes and workshops in over 30 countries. His audiences included all segments of the business market.
A partner in and CEO of nexxworks, he is also a guest lecturer who has spent time at various business schools in France, Belgium, The Netherlands, and the United Kingdom.
His topics, over the years, have been the same. It remains that hotspot where extreme customer centricity meets technology meets changing the business model to better serve customers.
Rik Vera emphasizes that he does not foresee the future. He believes nobody can. But his passionate curiosity sees him push companies and leaders into a curious mindset. Rik is the author of “Managers The Day After Tomorrow”. The book discusses company management concerning digital transformation, innovation mindset, extreme customer centricity, business model design, and creating sustainable, future-proof organisations.
Rik Vera is a sought-after global speaker, lecturer, trusted advisor, and coach to companies both large and small. He lives in The Netherlands and presents in English and Dutch.
What does it mean for a company? What does it mean for you and me that are in business? The answer is simple and not new at all. More than ever: extreme customer-centricity is a must. Connect to many will be easier than ever before and engage individuals will be more important than ever before. Combining both is a matter of survival.
In this keynote, Rik sets the scene, warning leadership to not freeze a company in a temporary coma. They should act immediately and at full force. There never was a better moment to make companies future proof.
The content of the book has evolved as the context has changed over time and so has the meaning of the content. In this keynote, Rik revisits Managers The Day After Tomorrow from the perspective of the new challenges to better understand the new Day After Tomorrow and how managers should prepare for that New Normal.
The questions that Rik wanted to answer in his book are more relevant than ever before. The changes in the outside world and those of the consumer are more devastating than we could ever have imagined in 2018. The waves of change are not only driven by technology but are amplified by the disruptive force of a virus that has killed the world as we have known it for many decades in just a couple of weeks. And that has created room for a completely new world of unknown ecosystems, business models, and customer behaviour.
In this keynote Rik re-visits, his book and re-defines what management should be like for Managers in this New Day After Tomorrow.
We have entered the Twilight Twenties. It is the time of monsters and creeps. There are no scripts and those that travel it based on assumptions will not survive. Assumptions will kill.
The good old ‘robust’ culture was inside-out, top-down, balanced scorecard driven, hierarchical, rigid, no longer in tune with the outside world, and based on patterns and assumptions. It was killing companies in the past and it will be killing even more companies in this era of lightspeed changes. Change it while you still can. Start very simply by implementing one essential new KPI which is the perfect antidote for the ‘robust’ culture: the Net Curiosity Score (#NCS).
The scripts for The Day After Tomorrow are in the making. The game will be won by those that know how to adapt to the new rules. It will be the curious ones who re-write those rules. In this keynote, Rik explains the why, how, and what of the new culture that companies need to adapt and why curiosity is the leading force to make that change.
What is curiosity? How to create it? How to measure? How to enhance it? What are the enablers and what are the barriers?
This is the era of the Smart Ecosystems Economy. We need companies to be ready to cope with randomness and unexpected events. We need companies to be systems that are not eaten by chaos and do not think they can control chaos, but companies that are antifragile and grow by randomness.
We all know that antifragile systems are the answer, but how do you build them?
In this hands-on keynote, Rik explains what it takes to become antifragile and how to build an antifragile system. He will explain what “smart” is and how to build a smart ecosystem or how to participate in one. Rik will help you to solve this antifragile mystery and turn it into actionable building blocks.
“Domo Contract Flooring - Modulyss - was one of the first companies in Belgium to implement Microsoft Dynamics CRM 4.0 and Rik Vera was the General Manager of that business unit at that time. He was responsible for everything from A to Z, from product development over production to marketing and sales of that +50 mio € turnover business. His knowledge of the existing and his vision upon the future sales and marketing approach led to a quick and successful implementation of our CRM solution. He was the driving force behind this project and actively involved in developing the Domo Contract Flooring set-up. Rik is one of those managers that have the ability to inspire people and know how to share visions, joint planning and strategies and to create a strong and winning team. Rik was also a passionate keynote speaker at one of our Microsoft Dynamics CRM events.”
“I sincerely enjoyed working with and for Rik at operations both for Desso and Domo. As a real people manager Rik knows how to build and maintain a team. I especially appreciated his willingness to pull up his sleeves and assist when the going got tough.”
”A magic formula for successful business development is hard to find. However Rik knows how to unfold business cases and bring relevant answers on both strategic and operational challenges. A perfect dose of weekly vitamines!”
“Rik Vera was Business Unit Manager at Domo Contract Flooring in Zele. I witnessed how he turned the company into a sales and marketing driven business and design leader with a strong strategy, lead by a motivated team of strong managers. Rik was a visionary manager that was able to transfer his vision into every day operational and financial results.”
“There are normal consultants. And there is Rik, the kind of guy that can really make a difference. Not just buzz words and models – but also real action and tools to get it done. I had the pleasure of working with Rik in a build up phase of a new global contract strategy- and execution model within our group. His extensive experience and expertise became a vital ingredient in the process – combined with his ability to spread positive energy and inspiration to the team. Besides having a very likable personality, Riks work offers a unique balance between hardcore professionalism – and people attention. What gets measured gets done – but we want people to like it and start each day with a smile on their face, which applies to all modern organizations. Any company that has the courage to involve Rik will be confronted with the naked truth – but rewarded with ways to improve and real results. This is what Rik do, and I can truly give him my very best recommendations.”
“Rik is a wonderful inspirator. He is a trendwatcher with whom you will surely broaden your horizon. It is a great honor to call him my sparring partner. A new world has opened up since I elaborated on his idea of writing a book. Furthermore, his plans for the baby’s corner have led to various successful implementations. I am looking forward to a pleasant continuation of our cooperation.”